Show All Answers

1. Where and how can I pay my water bill?

Methods of Payment We accept cash, check, and credit cards. Master Card, Visa and DISCOVER are accepted for online and phone payments only. Pay-By-Phone Line (24/7): 816-228-0220

Utility Billing Department Location and Contact Information Blue Springs City Hall 903 W Main Street Blue Springs, MO 64015 Pay-By-Phone Line (24/7): 816-228-0220 Office Phone (Monday-Friday, 8 a.m. to 5 p.m.): (816) 622-4444.

Hours Walk-in payments: Monday through Friday 8 a.m. to 5 p.m. Drop-off or online payments: Customers can also make payments 24 hours a day, 7 days a week via our drop box, located in the parking lot of City Hall, or through our

Online Payment

2. I have a question regarding my water bill. Whom can I contact?

For questions regarding billing, usage, rate, or other issues, please contact Customer Service via phone, email or in person during normal business hours. Call (816) 622-4444. Visit the Utility Counter in person in City Hall, 903 W Main Street or via email at water@bluespringsgov.com.

3. What is needed to establish new water service?

Effective May 1, 2009, the City of Blue Springs will utilize its Identity Theft Protection Program to protect its consumers when establishing new water and/or sewer service with the City. Read more below.
Establishing New Water Service

4. How do I sign up to view and pay my bill online?

Please review the attached instructions. If you need any further assistance, you can call our Utility Billing specialists at 816-622-4444.

Registering my online account