Establishing New Water Service

Water Service Connection for Homeowners
Homeowners wanting to establish a new water and/or sewer service account with the city must:
  1. Complete the Blue Springs Utility Service Application (WORD)
  2. Apply for service in person at the Blue Springs Utility Department
    1. Applications for new service are not permitted over the phone
    2. Completed applications must be delivered in-person by the responsible party to the Utility Billing Department located at City Hall, 903 W Main Street, Blue Springs, Mo. between the hours of 8 a.m. and 5 p.m. Their phone number is (816) 228-0134.
  3. Provide identifying information such as a driver's license or other photo identification
  4. Provide the address at which new service is to be established
  5. Security deposits are not required for homeowners unless the account becomes delinquent
Water Service Connection for Landlords
Landlords wanting to establish a new water and/or sewer service account with the city must:
Additional Requirements
  • Under the city's Identity Theft Protection Program (PDF), landlords are required to have certain identification information for new tenants and possible, additional office personnel authorized to establish utility service
  • Due to the sensitivity of this information, the Utility Billing Department would like to cover the application process with the landlord, addressing any additional questions or concerns they may have
Deposit Information for Renters
  • Renters are required to provide a $100 security deposit
  • Deposits are billable on the 1st month's statement and are refundable after 12 on-time payments or will be refunded on the final billing if 12 payments were not satisfied when the account closes
Identity Theft Protection Program
Effective May 1, 2009, the City of Blue Springs will utilize its Identity Theft Protection Program (PDF) to protect its consumers when establishing new water and/or sewer service with the city. The Identity Theft Protection Program stems from the Fair and Accurate Credit Transactions (FACT) Act of 2003, and requires all creditors, including municipal utilities, to utilize such programs to address the risk of identity theft to consumers.